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Field Service Management 2017-03-31T16:42:19+00:00

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Shuffle Schedules Quickly

Scheduling (or rescheduling) work orders couldn’t be easier. Field Service Management ES empowers dispatchers with a dashboard full of information, including each technician’s work orders, location, and status. Reassignment and reschedules are fast and easy: When a tech runs late, simply drag and drop the work order to assign the order to a new technician.

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Comprehensive Work Information

With Field Service Management ES, you know what each technician is working on, the status, and the duration of the job. You’ll also be privy to the technician’s arrival time, travel time, and hours clocked. View and edit job details with just a click of the mouse.

Store Important Service Data

Store all of the customers, contacts, and equipment information you’ll need in order to do the job right the first time. Before a job in the field starts, your technicians will know the service history of the equipment at hand. Valuable information at the fingertips of your technicians means better first-time fix rates — and happier customers.

equipment

 wireless-work

No Paper Hassles

Break through the paper bottleneck. With Field Service Management ES, you can trade in your clipboards for our mobile app running on your Apple and Android phones and tablets — so you control processes and information better. That means immediate information on work orders and technician schedules as well as fast rescheduling. Real-time access to customer history helps you make smarter decisions in the field.

Efficiently Schedule Work Using GPS Mapping

Integration with Google Maps1 allows you to track your workers and locate customer sites easily. The ability to easily shuffle work orders allows you to minimize travel time and get more done each day.

 gps-mapping

And much more! Call

Intuit Field Service Management Plans

1-10 Users

$35monthly
  • No Contract

11-40 Users

$31monthly
  • No Contract

41-101 Users

$28monthly
  • No Contract

Time Card Add-Ons

The Time Card add-on provides multiple ways to track your technicians. This gives the business owner more control over how they want to manage their labor. The Time Card also streamlines payroll within QuickBooks, making the payroll process more manageable and accurate.

1-10 Users

$15monthly
  • Billed By Corrigo

11-40 Users

$1333monthly
  • Billed By Corrigo

41-101 Users

$1208monthly
  • Billed By Corrigo

Service Agreements Add-On

The Service Agreement add-on creates automatic work orders along with a specific checklist based on the contracted terms between the service provider and their client. This add-on will streamline revenue by automatically creating the appropriate invoice for the work order generated. No longer will a service call be a miss opportunity.

1-10 Users

$15monthly
  • Billed By Corrigo

11-40 Users

$1333monthly
  • Billed By Corrigo

41-101 Users

$1208monthly
  • Billed By Corrigo
As a SaaS (software as a subscription) solution, Field Service Management ES can be accessed from your desktop or mobile device (see system requirements below). There is no hardware to buy — you only pay a monthly fee per user. You make no commitments — cancel anytime. Updates and upgrades happen automatically. Just sit back and watch your service team be more productive!

System Requirements by Role

The Service Manager/Dispatcher role
requires the following for the desktop/
laptop environment:

  • High speed Internet connection
  • Microsoft Internet Explorer 9 or higher
  • Firefox 12 or higher
  • Google Chrome
  • 1024 by 768 Screen Resolution
  • At least 2 GHZ processor
  • 1 GB RAM
  • 1 GB available hard-disk space

The QuickBooks Administrator role
requires the following in order to sync
between IFSM and QB:

  • High speed Internet connection
  • 1024 by 768 Screen Resolution
  • QuickBooks Pro/Premier/Enterprise version 13 or newer on Microsoft Windows Vista Business 32 or 64 bit, Vista Ultimate 32 or 64 bit, Windows 7/8 Business 32 or 64 bit, or Windows 7/8 Ultimate 32 or 64 bit. Windows Vista “Home Edition” not supported; Windows 7/8 “Home Edition” not supported.
  • At least 2 GHZ processor
  • 2 GB RAM
  • 2 GB available hard-disk space

The field technician using our
Mobile App:

  • Data network connection
  • Apple devices — iOS 5.1.1 or Later
  • Android devices — Android 2.2 or later

Link the field to the office

Field Service Management is a scheduling and dispatching system that synchronizes with QuickBooks. Service and repair companies such as: HVAC, electrical, plumbing, maintenance, and more. FSM is a cloud computing solution that streamlines revenue, payroll, and the work order process.

This dedicated system for service and repair companies features:

  • Smart Scheduling
  • Real Time Dispatching
  • Customer Service History
  • Paperless Environment
  • Equipment Lists

Let QuickBooks Enterprise help manage your business

Works anytime, anywhere

Real-time updates from the field, efficient job scheduling, on-the-spot invoicing.

Advanced Inventory Integration

When you set up Advanced Reporting to manage truck inventory, inventory placed on an invoice is reduced in the invoice synchronization process, eliminating the need to reconcile later.

Merchant Service Integration

Save time and improve cash flow by processing payments in the field using the Field Service Management ES mobile app with the QuickBooks Merchant Services integration.